Lean Customer Development: Building Products Your Customers Will Buy
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How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research—before you waste months and millions on a product or service that no one needs or wants.With a combination of open-ended interviewing and fast and flexible research techniques, you’ll learn how your prospective customers behave, the problems they need to solve, and what frustrates and delights them. These insights may shake your assumptions, but they’ll help you reach the "ah-ha!" moments that inspire truly great products.Validate or invalidate your hypothesis by talking to the right peopleLearn how to conduct successful customer interviews play-by-playDetect a customer’s behaviors, pain points, and constraintsTurn interview insights into Minimum Viable Products to validate what customers will use and buyAdapt customer development strategies for large companies, conservative industries, and existing products

Series: Lean

Hardcover: 240 pages

Publisher: O'Reilly Media; 1 edition (June 8, 2014)

Language: English

ISBN-10: 1449356354

ISBN-13: 978-1449356354

Product Dimensions: 1 x 6.2 x 9.2 inches

Shipping Weight: 8.8 ounces (View shipping rates and policies)

Average Customer Review: 4.6 out of 5 stars  See all reviews (34 customer reviews)

Best Sellers Rank: #91,583 in Books (See Top 100 in Books) #42 in Books > Business & Money > Economics > Commerce #70 in Books > Business & Money > Industries > Retailing #130 in Books > Business & Money > Marketing & Sales > Customer Service

Look for more books in the series The Lean Series, curated by Eric Ries, is a collection of books written by the best people in the field, on topics that matter. The authors dive down into Lean Startup implementation-level details, providing readers with information they can immediately put to use.

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