Supervision In The Hospitality Industry With Answer Sheet (AHLEI) (5th Edition) (AHLEI - Hospitality Supervision / Human Resources) Download Free (EPUB, PDF)
Introduce students to the supervisory skills they’ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. Authors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA
Series: AHLEI - Hospitality Supervision / Human Resources
Paperback: 403 pages
Publisher: Educational Institute; 5 edition (September 3, 2012)
Language: English
ISBN-10: 0133255085
ISBN-13: 978-0133255089
Product Dimensions: 7 x 0.9 x 8.9 inches
Shipping Weight: 1.4 pounds (View shipping rates and policies)
Average Customer Review: 4.4 out of 5 stars See all reviews (9 customer reviews)
Best Sellers Rank: #320,863 in Books (See Top 100 in Books) #221 in Books > Business & Money > Industries > Service #527 in Books > Business & Money > Industries > Hospitality, Travel & Tourism #2012 in Books > Arts & Photography > Individual Artists
Solid choice for my class I have learned so much so far from reading the chapters in this book so it is good for students
Brand new book with exam sheet still attached. Shrink still wrapped around it. Came in perfect condition!
Helps a lot
helpful
Great!
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